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What NATE-certified means (and why you should choose King)

When you need AC repair this summer, you want to hire the best to work on your system. In this blog, we’ll explain why NATE-certified techs are the best the HVAC industry has to offer, and why King hires experienced professionals to work in your home.

To schedule cooling services from King, contact us today. Or, give us a call at (708) 687-6898.

We Employ NATE Certified TechniciansWhat is NATE-certification, anyway?

The North American Technician Excellence (NATE) program is the nation’s premier training, certification, and resource center for HVAC companies.

Founded in 1997 by a coalition of HVAC and service companies, NATE has helped improve customer satisfaction rates; reduce the return of improperly installed equipment; and more. Basically, NATE has changed the game.

Through NATE, HVAC technicians are not only trained, but they’re also thoroughly tested and vetted to determine whether or not they’re ready to go out into the field. NATE-certified technicians represent the pinnacle of the industry, and that’s why King Heating, Cooling & Plumbing hires them.

Why does being certified matter?

Your air conditioner and furnace are advanced, complex machines. They need a professional inspecting, repairing, or installing them. After all, you wouldn’t want just anyone handling your auto repair. The same thing goes for your HVAC units.

However, some HVAC businesses like to save money and cut corners by hiring techs who are inexperienced. That basically means that, at best, they’re learning on the job—with your air conditioner as the training exercise. Yikes! At worst, they could be completely out of their depth and making major mistakes.

At King, we recommend only have professional, experienced technicians inspect or repair your HVAC units. Our NATE-certified techs give you the peace of mind of knowing that you don’t have some random guy working on your system. Instead, you have a true, trained professional.

Why trust King?

King Heating, Cooling & Plumbing has been serving the communities of Oak Forest, Orland Park, Frankfort, and Joliet since 1968. We’re a full-service HVAC business that is locally trusted: we’re a seven-time winner of the Chicago Tribune’s “Best of Chicago’s Southland” award.

Recently, King won the 2017 Better Business Bureau Torch Award for Ethics—one of the highest honors the BBB can bestow upon a business. We’re also a seven-time Carrier President’s Award winner. Finally, we’re HomeAdvisor Screened & Approved.

Beyond our awards, we’re a local business with great customer reviews and a 100% satisfaction guarantee. When you need HVAC, plumbing, or other kinds of home services, there’s only one team to call: King.

Schedule your service from King’s NATE-certified techs

To get started on your service from our NATE-certified techs, contact us today or call (708) 687-6898.

Here’s what it means to be HomeAdvisor screened

King Heating, Cooling & Plumbing is a HomeAdvisor Screened & Approved business. But, just what does that mean? In this blog post, we’ll review what HomeAdvisor is, what it means to have their approval, and what that says about King.

What is HomeAdvisor?

HomeAdvisor is a trusted source for reviews, recommendations, and awards for home service companies, ranging from remodelers and upholsterers to plumbers and electricians.

Whether they’re connected to HomeAdvisor through helpful blogs, reviews for local companies, or the (very cool) “True Cost Guide,” homeowners trust this site, and others like it, as part of their decision-making process.

The King Heating, Cooling & Plumbing team accepts the 2017 BBB Torch Award for Ethics.

What does being “screened and approved” say about King?

We’re a licensed business

HomeAdvisor screens all businesses it works with to determine that they have state-level licensing, and that they’re qualified to work in the service areas (in our case: HVAC, plumbing, and other home services) that they claim to work in.

We only hire the best

HomeAdvisor checks the company’s ownership to determine that all the owners / principals are free of any criminal records. They also confirmed that we’re in good standing with the state of Illinois.

We’re a company you can trust

In addition to being a HomeAdvisor Screened & Approved business, King is a HomeAdvisor Top Rated business. This means that we’ve received a top rating of trust from our customers.

We’re an award-winning company

While we’re proud of our great standing with HomeAdvisor, King also has many other awards. We’re the 2017 recipient of the Better Business Bureau Torch Award for Ethics. We’ve also won the “Best of Chicago’s Southlands” award seven times, and we’ve matched that total with seven Carrier President’s Awards.

King: Proud to be your heating, cooling, and plumbing company

Despite all these awards, here’s what we’re most proud of: that you, our customers, have consistently given us such great reviews. It means the world to us that you think we’re one of the best HVAC and home services companies here in Chicagoland.

If you need service, turn to the experts at King. Contact us to get started, or give us a call at (708) 687-6898.

What are the signs of trustworthy HVAC companies?

Most people tend to go for the price or the age of the company when selecting an HVAC service provider. However, cost or age are not the only signs of trustworthy HVAC companies. There are actually a number of things you should look for when selecting a HVAC business.

In this blog post, we’ll review four qualities that all trustworthy HVAC companies share in common. We’ll also explain what makes our business fit those criteria, and why you should call us for your heating, cooling & plumbing needs.

Here are the 4 signs of trustworthy HVAC companies

Here are four important factors that you should consider when hiring an HVAC company. Thinking about these tips ahead of time will ensure that you hire the right professionals from trustworthy HVAC companies who won’t dupe you when it comes to maintenance and repair of the HVAC unit.

1. Most quotes / estimates cannot be given over the phone

You should be wary of HVAC companies that say they can provide you an estimate for a new air conditioner over the phone.

Even when it comes to repair or maintenance, a lot of factors need to be considered that can’t be seen over the phone. Some of these include: What is the condition of the ducts? Is the motor fan working properly? How dirty are the filters? What is the condition of the condenser coil? Is the thermostat working properly?

Installation, however, is where you really need to draw a line in the sand and insist on a free in-home estimate. That’s because air conditioners and furnaces come in a variety of sizes and settings, and a good technician will measure your home to make sure you’re getting the system that’s right for you and your family’s comfort.

Shady HVAC repair companies will provide the lowest possible quote for the job without even carrying out an inspection. Without an upfront and honest quote, the bill at the end of the repair may come as a shock to you.

That’s not how we do things here at King Heating, Cooling & Plumbing. We provide upfront, honest pricing on all of our services, and we provide free in-home estimates on new air conditioners and furnaces.

2. Check with the Better Business Bureau

Another important tip is to search for the company on the Better Business Bureau (BBB) site. This website rates companies based on their online reputation. You should select a company with a good BBB rating. A company with a very good BBB rating—like King Heating—is more likely to be reliable and trustworthy.

3. Read online reviews

You should also read online reviews for the business to know about the reputation of a company. Online review sites such as Yelp, Angie’s List, SuperPages, and Yellow Pages contain reviews written by actual customers. Read the reviews and then use your judgment. This will also help you in selecting a trustworthy HVAC company.

Interested in seeing reviews for King? We have multiple customer reviews on Facebook, Google, and Yelp.

4. Choose based on reliability, not cheapness

A common mistake people make is selecting the company that offers the lowest quote for a repair or replacement work. The company that quotes the cheapest price may not be the most trustworthy, or the best at what they do. Look for a 100% satisfaction guarantee. Do they stand by their work like King does?

You should be especially beware of companies that offer unusually low price. When it comes to price, if it’s too good to be true, it usually is. If you have doubts, call other companies and ask them if they’re willing to match that quote.

Call King for HVAC and plumbing services you can trust in Chicago

If you want to get in touch with a reliable and experienced HVAC company in Chicago’s south suburbs, contact King Heating Cooling and Plumbing. We have been serving these areas with complete dedication and integrity for decades.

You can reach us by phone at (708) 687-6898 or by contacting us online.