Most people tend to go for the price or the age of the company when selecting an HVAC service provider. However, cost or age are not the only signs of trustworthy HVAC companies.There are actually a number of things you should look for when selecting a HVAC business.
In this blog post, we’ll review six qualities that all trustworthy HVAC companies share in common. We’ll also explain what makes our business fit those criteria, and why you should call us for your heating, cooling & plumbing needs.
Here are the 6 signs of trustworthy HVAC companies
Here are four important factors that you should consider when hiring an HVAC company. Thinking about these tips ahead of time will ensure that you hire the right professionals from trustworthy HVAC companies who won’t dupe you when it comes to maintenance and repair of the HVAC unit.
1. Most quotes / estimates cannot be given over the phone
You should be wary of HVAC companies that say they can provide you an estimate for a new air conditioner over the phone.
Even when it comes to repair or maintenance, a lot of factors need to be considered that can’t be seen over the phone. Some of these include: What is the condition of the ducts? Is the motor fan working properly? How dirty are the filters? What is the condition of the condenser coil? Is the thermostat working properly?
Installation, however, is where you really need to draw a line in the sand and insist on a free in-home estimate. That’s because air conditioners and furnaces come in a variety of sizes and settings, and a good technician will measure your home to make sure you’re getting the system that’s right for you and your family’s comfort.
Shady HVAC repair companies will provide the lowest possible quote for the job without even carrying out an inspection. Without an upfront and honest quote, the bill at the end of the repair may come as a shock to you.
That’s not how we do things here at King Heating, Cooling & Plumbing. We provide upfront, honest pricing on all of our services, and we provide free in-home estimates on new air conditioners and furnaces.
2. Check with the Better Business Bureau
Another important tip is to search for the company on the Better Business Bureau (BBB) site. This website rates companies based on their online reputation. You should select a company with a good BBB rating. A company with a very good BBB rating—like King Heating—is more likely to be reliable and trustworthy.
3. Read online reviews
You should also read online reviews for the business to know about the reputation of a company. Online review sites such as Yelp, Angie’s List, SuperPages, and Yellow Pages contain reviews written by actual customers. Read the reviews and then use your judgment. This will also help you in selecting a trustworthy HVAC company.
4. Choose based on reliability, not just cost
A common mistake people make is selecting the company that offers the lowest quote for a repair or replacement work. The company that quotes the cheapest price may not be the most trustworthy, or the best at what they do. Look for a 100% satisfaction guarantee. Do they stand by their work like King does?
You should be especially beware of companies that offer unusually low price. When it comes to price, if it’s too good to be true, it usually is. If you have doubts, call other companies and ask them if they’re willing to match that quote.
Something else to note: with our King Royal Treatment Plan, we offer our customers additional peace of mind and reliable service.
5. Certified technicians
Our HVAC technicians are NATE-certified professionals. NATE, or the North American Technician Excellence program, is the premier training and testing regimen in our industry. Only the best cooling and heating technicians are NATE-certified, which is why King puts ours through the program. We want our people to be ready to help with your home’s comfort needs—whether it’s for an emergency repair, a seasonal tune-up, or new system installation.
6. Dealer affiliation
We’re proud to be your Carrier Factory-Authorized Dealer here in Chicagoland and Northwest Indiana. This means more than just installing the top Carrier air conditioners and furnaces. It means that our technicians and the equipment they use are certified by Carrier.
Call King for HVAC and plumbing services you can trust in Chicago and Northwest Indiana
If you want to get in touch with a reliable and experienced HVAC company in Chicago’s south suburbs and Northwest Indiana, contact King Heating Cooling and Plumbing. We have been serving these areas with complete dedication and integrity for decades.
You can reach us by phone at (708) 687-6898 or by contacting us online.